Common mistakes when buying an electric bicycle

Buying an electric bicycle (ebike) can be exciting, but it is also important to make informed decisions to avoid setbacks. Here are some common mistakes you should avoid when purchasing an ebike, without bias towards any particular brand.

1. Company consolidation: It is advisable to choose a company with a good reputation in the ebike market. Research their track record and customer satisfaction to make an informed decision. It is never advisable to give in and buy an electric bicycle from an unknown Chinese brand in some marketplace just for the reduced price, since if any part or component fails, or if you need additional information, you will have no one to turn to.

2. Availability of spare parts: Verify that the company offers a wide availability of spare parts for your ebike. This will ensure greater durability and proper maintenance in the future.



3. Warranty: Before purchasing an ebike, review the conditions of the warranty offered by the company. Make sure you understand the terms and coverages to protect your investment before purchasing and using your electric bike. Most companies usually cover only the first 3 months from when they deliver the product, regardless of the use you have given to your bicycle.
We invite you to review our warranty here .

4. Frequently asked questions section: Look for a company that has a section dedicated to answering the most common customer questions. This demonstrates your commitment to transparency and customer service. On our page, we have a large Questions section that we are constantly expanding, where you can learn about your Pulse. Click here to review it.

5. Quality customer service: It is essential to have good customer service and know that if something happens to your bike, you will have a place to turn and/or expert help at any time.

6. Quality batteries: Batteries are key components in an ebike. Make sure you choose a company that uses quality, reliable batteries to ensure optimal performance and longer life. Batteries from recognized brands such as Samsung, LG or Panasonic will guarantee that they are functional for a long time and that you will never have mishaps or accidents with them. On the other hand, generic batteries can catch fire, or in the best of cases, lose their charging capacity after a few months.

7. Reliable Brakes: Brakes are a crucial safety feature on an ebike. Check that the ebike you choose has reliable brakes, whether hydraulic or otherwise, to ensure a safe riding experience.

8. Motor voltage: Consider the voltage of the ebike motor in relation to the terrain and the use you will give it. For steep terrain or off-road use, it is advisable to opt for a higher voltage motor (500W or higher) to obtain greater performance and power. However, if your use is mainly on flat terrain and for urban travel, a lower voltage motor may be sufficient and will provide greater energy efficiency.

Remember, when purchasing an ebike, research, compare and make a decision based on your needs and preferences. These tips will help you avoid common mistakes and find the right ebike for you. Enjoy your ebike trips with confidence and safety!