Doubts

On some occasions, the throttle on Pulse electric bikes may be excessively tight when delivered to the end user. This can cause it to get stuck whe...

The front tire of your Pulse attaches with the Quick Release system to allow quick installation or removal of the tire. To roll safely it needs ...

Sometimes, during the journey of the Pulse from our factory to your home, the brake pads can become stuck, making it difficult to install the front...

The ideal pressure for your tires is between 25 and 30psi , although it will depend on your weight, method of use, terrain, and ambient temperatur...

Oh no! Although rare, these confusions can occur. Send us an email to hola@pulsebike.mx or call us at 443 577 6765 with your order number, email a...

Send us an email to hola@pulsebike.mx or call us at 443 577 6765 with your order number, email address and any photos (if necessa...

We are very sorry for what happened! While everything passes a quality inspection when it leaves our warehouse, it's difficult to control the ...